Receptionist and tele Callers have to increase the sales of the company in the form of admissions in classroom courses in their branch.
Duties of Receptionist:
1. Follow up of pending admission related calls as per schedule and Maintain record
2. Make calls to new prospective students for admission and introduce candidates to yourself and NIFM
3. Resolving students' issues on phone, if required
4. Perpetually update data base of prospective students.
5. Setting mutually agreed weekly/monthly targets of calls to be made and generate new data base.
6. Co ordinate with faculty members and counselor to conduct orientation programme to promote business.
7. Maintain the attendance record of students and discuss the same with relevant faculty, if they are not regular.
8. Resolve fees payment in installments, if requested by students.
9. Co ordinate with faculty and take feedback from the students with regard to content of the course.
10. Understanding students problems and resolving their concerns and problems.
11. Help students in properly filling the enquiry forms.
12. To maintain register of other enquiries.
13. Fees collection and book keeping
14. Co ordination with accounts for fees collection
15. To maintain contact with passed out students with regard to their placement, progress, career growth
16. Maintain NIFM Alumini data base.
Duties of Tele Caller:
1. Follow up of pending admission related calls as per schedule and Maintain record
2. Make calls to new prospective students for admission and introduce candidates to yourself and NIFM
3. Perpetually update data base of prospective students.
4. Setting mutually agreed weekly/monthly targets of calls to be made and generate new leads and walkins.
5. Co ordinate with faculty members and counselor to conduct orientation programme to promote business.
